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Excellent Secretaries 1 – Kuching
November 25, 2019 @ 8:45 am - November 26, 2019 @ 5:15 pm SMT
Excellent Secretaries 1 – Kuching
Keys to Dynamic Communication Skills & Successful Work Relationships
25-26 November 2019 * Hilton Hotel Kuching 8.45am-5.15pm
Excellent Secretaries I is a highly-interactive and practical programme that is designed to let you gain the leading edge in communication and interpersonal skills. From face-to-face to non-verbal communication, this training will provide a dynamic platform for you to excel in different aspects of communication.


You will pick up how to:
You will pick up how to:
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Be an expert communicator
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Achieve telephone poise and skill
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Become a leader others respect
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Build a strong team with colleagues
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Know how to manage your boss
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Resolve conflicts and customer complaints
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Handle customers with tact and diplomacy
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Use your voice to your best advantage
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Present with confidence and assertiveness
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Be a problem solver
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Develop powerful listening skills
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Image : Capitalise on your best assets
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Benefit from personality profiling
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Develop yourself for the future
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Be the expert multitasking woman
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Get great health and beauty tips