An in-depth course on corporate communication with many opportunities to try out the arts of conversation; be a communicator people want to talk to; learn powerful listening techniques; understand the importance of subtle body language cues; the back and forth of communication; tactful and skilful disagreement and proposing; negotiating and persuading; how to say no (to your boss); designing an agenda; handling a meeting and its members; mediating; managing stress. This is such an important course for those who work intensively with people and who need to manage their communication within a tight schedule.